Notations Based on the Specified Commercial Transaction Act (Shipping & Returns)

Company Address:: 〒1500022
1-1-1 Ebisu Minami, Shibuya-ku, Tokyo 150-0022, Japan

For inquiries including business hours and shop Information,: please contact us via email:
support@wankodashi.com

Sales Price: The purchase price will be displayed on the screen during the checkout process.
Consumption tax is included in the displayed price.
Shipping fees for single-purchase items are a flat rate of 500 yen per order nationwide.
Subscription items qualify for free domestic shipping.
*The above shipping fees include consumption tax in the total price.
*Delivery will be handled via Yamato Transport’s Takkyubin service.

Other Costs Incurred by the Customer
- Internet connection fees and communication charges required for browsing the website or placing orders are the customer's responsibility.

Payment Methods and Timing: Payment Methods:
You can choose from the following payment options:
- Credit cards
- Bank transfer

Payment Timing:
- For single-purchase items, payment is confirmed at the time of order confirmation.
- For subscription items, payment is confirmed at the end of each month.

Delivery Timing: - For regular purchases, items will be shipped within 5 days.
- Subscription items will be shipped between the 1st and 5th of each month.

Returns Policy: 1. Returns or Cancellations Due to Customer Convenience

Once an order has been confirmed, cancellations for customer convenience are generally not accepted. Please carefully review your order details before placing an order.

2. Returns (Cancellations) Due to Application Errors

If there is an error on the sales site, cancellation is possible by following the prescribed cancellation procedures. For items already delivered, we will exchange them for the correct order. In such cases, shipping fees will be covered by us. If there is a price difference, we will issue a refund or request an additional payment as needed.

3. Returns, Exchanges, or Cancellations Due to Product Defects

If there are defects in the purchased product, returns, exchanges, or cancellations are all possible. Please contact us with photos of the defective product. Our team will confirm your request and process the return, exchange, or cancellation accordingly. In this case, shipping and related costs will be covered by us.

<Special Conditions>
Cooling-Off Policy
The cooling-off period as stipulated by the Specified Commercial Transaction Act does not apply to these products.